Policies

Privacy Policy

This policy explains how we collect, use and disclose your information when you use our services, and your privacy rights.

Who we are

SeaLight Shine Ltd (“the Company”, “we”, “us”), 25 Allenby Road, Ipswich IP2 0EN, is the data controller for personal data collected through this website and our services. Contact us at info@sealightshine.co.uk or 07799 685012.

Personal data we collect

While using our services, we may ask you to provide information that can identify you, including:

Your name, email address and phone number
Property details and postcode, so we can understand and quote for the work
Any other information you choose to include in a message

Usage data may be collected automatically, such as your device's IP address, browser type and pages visited.

Website forms

When you submit a quote request, contact message, booking or callback enquiry, or job application through this website, the details you enter are stored securely so that our team can respond. Stored submissions are not publicly accessible. To help prevent spam and abuse, we record a one-way scrambled (hashed) version of your IP address alongside each submission rather than the address itself.

Marketing emails are only sent if you opt in using the separate, optional checkbox. You can withdraw that consent at any time.

Job applications are used only to assess your application. The first-stage form deliberately avoids asking for sensitive information; references and right-to-work evidence are requested separately if you progress.

Cookies and similar technologies

We use essential browser storage to remember your choices and make the site work. Optional analytics are only used if you allow them. See our cookie policy for details.

How we use your personal data

To provide and maintain our services, including monitoring usage
To perform a contract for services you request
To contact you by email, phone or other means about your enquiry
To send updates and offers, only where you have opted in
To manage and respond to your requests
For business transfers, such as a merger or sale of the Company
For data analysis and to improve our services

Your personal information may be shared:

With service providers who help us operate our website and services
In connection with business transfers, such as mergers or acquisitions
With affiliates, subject to this policy
With your consent, for other specific purposes

Retention

We keep personal data only for as long as necessary for the purposes described in this policy. Usage data may be kept longer for analytical or security purposes, unless the law requires otherwise.

Transfers

Your information may be processed in locations where data protection laws differ from those in your jurisdiction. We take appropriate measures to ensure your data is protected when transferred.

Your rights

Under data protection law you have the right to:

Access the personal data we hold about you
Have inaccurate data corrected
Have your data erased
Restrict how your data is processed
Object to processing, including for marketing
Request transfer of your data to a third party
Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at info@sealightshine.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO).

Security

We take reasonable steps to secure your personal data and use industry-standard methods to protect it, but no method of transmission over the internet or electronic storage is completely secure.

Children's privacy

We do not knowingly collect information from anyone under 13. If we discover that such data has been collected without parental consent, we will delete it.

Links to other websites

Our website may contain links to third-party sites that we do not operate. We are not responsible for their privacy practices.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page.